Kindly perform the basic troubleshooting as per the steps below:
1) Check if you are using the latest updated version of Airo by following the steps below:
- Login to the Airo app
- Tap on ‘Account'
- Tap on 'Support'
- Tap on 'About'
- If your not using the latest version, please update via the App Store of Play Store
Next, kindly follow the steps below:
- Close/Force Quit the Airo app from your mobile main screen
- Login and logout
- Login again
Should the issues you are facing continue to persist, kindly get in touch with our customer support team at email@example.com