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What is a Robo Advisor and is one right for you?
What is considered as High Net Worth Individual?
How much experience does your investment team have?
Is Airo licensed to carry out investment management activities?
Is my money safe with Airo?
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How do I get started?
Where can I see my portfolio details?
Can I nominate a beneficiary for my account with Airo?
When creating an account, what documents do I need to provide?
Why do I need to answer a questionnaire?
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I am not a Malaysian/PR; can I open an account?
How old do I have to be to open an account?
Is there a minimum investment amount?
Is there a lock-up period?
Can I open a joint account?
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How can I update my home address?
How do I close my Airo account?
Where can I see all my investment activities?
Where can I see my monthly statement?
What are the fees associated with Airo?
Are there fees for transferring money in and out of my Airo account?
How and when am I charged for the fees associated with using Airo?
What is Airo’s investment strategy?
Why do you need to assess my investor risk profile?
Why does Airo invest in ETFs?
How does Airo choose the assets that are in my portfolio?
Why shouldn’t I just invest in the securities or ETFs on my own?
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Deposits and Withdrawals
What Financial Institutions / Banks do you accept deposits from?
What currency can I deposit?
Can I deposit from a joint bank account?
Is there a minimum balance that must be maintained in my Airo account?
Is there a limit for how much I can deposit into my Airo account?
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My Airo account could have been compromised, so what do I do?
How good is Airo for security?
What are the conditions for password settings?
How can I alter my password?
Can I simultaneously login to different devices?
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Facing issues with the app ?
Important: Is your Airo app updated ?
My Airo app went blank and/or I’m unable to add a new portfolio, what should I do?