Cyber Security

My Airo account could have been compromised, so what do I do?
Please contact us at support@airo.my directly.
Tue, 7 Sep, 2021 at 10:45 AM
How good is Airo for security?
Airo is a regulated Capital Markets License holder, and has been audited thoroughly with regards to cybersecurity. We employ a multi-layered cybersecuri...
Thu, 7 Jan, 2021 at 3:15 PM
What are the conditions for password settings?
Airo requires a password with minimum 8 characters with at least 1 special character, 1 upper case character, 1 lower case character and 1 number.
Thu, 7 Jan, 2021 at 3:15 PM
How can I alter my password?
You can alter your password through accessing the mobile application's Profile page.
Thu, 7 Jan, 2021 at 3:15 PM
Can I simultaneously login to different devices?
Airo employs a single active session security mechanism. Therefore, you can only be actively logged-in at any one particular device.
Thu, 7 Jan, 2021 at 3:18 PM
Where is my money retained?
All investor monies are maintained at a client trust account that is operated by a trustee. This means that Airo personnel does not have direct access to to...
Thu, 7 Jan, 2021 at 3:18 PM
If the AIRO website emerges from a cyber-attack, what could happen to my deposit?
Nothing will happen to your deposit because they are not accessible by Airo team or application.
Thu, 7 Jan, 2021 at 3:19 PM
Where can I get my personal details edited/updated?
You can update your personal details through the mobile application's Profile page.
Thu, 7 Jan, 2021 at 3:30 PM
Who has access to my details?
Airo's operations team will be able to access client details in order to support daily account operations.
Thu, 7 Jan, 2021 at 3:31 PM