Cyber Security
If you suspect that your Airo account may have been compromised or you notice any unusual activity, please contact our Customer Support team at support@airo...
Tue, 13 Oct, 2026 at 12:21 PM
Airo is a regulated Capital Markets License holder, and has been audited thoroughly with regards to cybersecurity. We employ a multi-layered cybersecuri...
Thu, 7 Jan, 2021 at 3:15 PM
Airo requires a password with minimum 8 characters with at least 1 special character, 1 upper case character, 1 lower case character and 1 number.
Thu, 7 Jan, 2021 at 3:15 PM
You can alter your password through accessing the mobile application's Profile page.
Thu, 7 Jan, 2021 at 3:15 PM
Airo employs a single active session security mechanism. Therefore, you can only be actively logged-in at any one particular device.
Thu, 7 Jan, 2021 at 3:18 PM
All investor monies are maintained at a client trust account that is operated by a trustee. This means that Airo personnel does not have direct access to to...
Thu, 7 Jan, 2021 at 3:18 PM
Nothing will happen to your deposit because they are not accessible by Airo team or application.
Thu, 7 Jan, 2021 at 3:19 PM
You can update your account details through the Account page in the Airo app. For personal information that cannot be updated in the app, please contact ou...
Tue, 13 Oct, 2026 at 12:23 PM
Airo's operations team will be able to access client details in order to support daily account operations.
Thu, 7 Jan, 2021 at 3:31 PM